Salesforce Integration

Oracle EBS is an major ERP (Enterprise Resource Planning) system, and Sales Force Dot Com (SFDC) is a leader of software-as-a-Service (SAAS) solutions heavily used by sales personnel of most major organizations and continues to grow rapidly. Hence, there is tremendous pressure to seamlessly integrate these two major systems for any organization in which they are used.

Why OptioConnect?

• Guaranteed lower TCO (Total Cost of Ownership)
• No third-party tool or annual licensing fee
• Designed based on service-oriented architecture (SOA)
• Flexible and extensible for future business needs
• Quickly configurable for a variety of use cases
• Easy to use by end users and requires low maintenance
• Less dependency on IT resources
• Built using core Oracle EBS tools and technologies
• No additional skillset or training required
• Built-in extensive error-handling mechanism
• Available pre-built apps packs for most of the Oracle EBS data elements
• Available real-time or near real-time synchronization options
• Bi-directional data flow for full automation
• Has built-in data transformation functionalities
• Bulk load functionality for large volume
• 100% satisfaction guaranteed

Why Integrate EBS and SFDC?

• A single view of business data
• Seamless data sharing across applications
• Improve availability of information for better customer service
• Eliminate duplicate data entry
• Improve quality of data by avoiding human error
• Improve operational efficiency with real-time synchronization
• Comprehensive information tracking for audit purpose
• Reduce fulfillment time

Some common use cases:

• Customer information from Oracle to SFDC
• Service Contract/Installed base data from Oracle to SFDC
• Book Oracle Sales order from SFDC opportunity
• Create Oracle RMA order from SFDC case/SR
• Product/Price list syncing from Oracle to SFDC
• Shipping/Return information from Oracle to SFDC
• Customer assets syncing from Oracle to SFDC